JIRA Best Practices Training

JIRA Best Practices Training

This Atlassian JIRA Best Practices Training course, provides JIRA admins with an understanding of the core administration activities required to successfully maintain a live JIRA environment and its back-end system. During this course, users will learn Atlassian’s recommended best practices in a variety of topics including recent or upcoming changes. Click here to expand.

Course Length

This course lasts a half day (4 hours) and is for JIRA Administrators.

Pre-Requisites

Basic knowledge of Windows interfaces Atlassian JIRA Basics Atlassian JIRA Advanced Requires users to have an active internet connection

Course Outline

Module 1: Workflows

• Workflow design • Workflow considerations • Workflow Sharing ________________________________________ Lab Exercise: Workflows, Simplifying and re-designing an existing workflow

Module 2: Scaling JIRA

• Security impacts • Custom Fields • Performance factors • Server Capacity • Archiving • Hints and Tips • JIRA Extensions • JIRA upgrades ________________________________________ Lab Exercise: Scaling JIRA, Utilizing JIRA for other purposes

Module 3: Searching and reporting

• Searching and Filters overview • Searching – Frequently asked questions • Reporting in JIRA • Default reports • Integrating to external tools • Add-ons • Custom reports • Reporting Tips ________________________________________ Lab Exercise: Searching and Reporting Generating reports in a meaningful format.

Module 4: Troubleshooting

• Troubleshooting JIRA • JIRA log files • Common causes • Crashes • Performance issues • Email Failures • Email Loops • Atlassian Resources ________________________________________ Lab Exercises: Troubleshooting, Identifying the cause of a crash, resolving the problem.