An efficient incident management process is critical for keeping your customers happy by ensuring that…
Halp, the newest addition to the Atlassian family, is fundamentally changing the way teams work. Halp is a conversational ticketing solution that allows teams to turn any Slack message into a ticket that is then triaged to a private internal team channel. Tickets are then assigned, prioritized, managed, tracked, and reported on from Slack. Support, IT, Security, Legal and Finance teams can all conduct critical business without context switching to another piece of software.
Join Fletcher Richman, CEO at Halp, and Matthijs van Leeuwen, Solutions Engineer at Cprime, as we explore Halp and discuss:
- What is Halp; What challenges will it help you solve
- How Halp helps you automate your Atlassian Stack, power Jira Service Desk and augment with Slack
- How to streamline operations with easily customizable settings to meet your teams’ needs
- How you can improve customer experience, solve tickets faster and optimize reporting quality and accuracy
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