Welcoming Halp to Atlassian: Transform Service Desk | Cprime
Let's Talk
Back

About Cprime Cprime, a Goldman Sachs and Everstone Capital portfolio company, is more than just a full-service consulting firm – we are your strategic partner for driving innovation and agility in your business. With over two decades of experience, we have honed our expertise to help organizations adapt at the speed the market demands.

Back Enterprise Agility Development Business Technology Training Global Talent
Back

Enterprise Agility Need to respond to change faster? To do more with less? To surpass your competition? Adopting a holistic approach to change and continuous improvement across the organization can achieve all that and more Learn more >

Back

Global TalentElevate your pool of talent to beat the global tech talent shortage and remain competitive in the marketplace with end-to-end solutions for enhancing your tech teams Learn more >

Back

Development Support lean, cost-effective workflows focused on delivering value to your customer by leveraging individual specialists or entire teams of experienced software engineers to build custom applications and integrations Learn more >

Back

Business Technology Establish the optimal tool stacks to streamline workflows, data capture, and transparency across the organization, supporting decision making and agility Learn more >

Back

Training From new ways of working to deeply technical tools-based topics, leverage 30 years of experience to bridge skills gaps, empower excellence, and foster innovation for unmatched growth. Cprime Learning >

Pages

Courses

ALL COURSES

Resources

ALL RESOURCES

Blogs

ALL BLOGS
Resources > > Welcoming Halp to the Atlassian Stack: Streamline and Transform your Service Desk
Welcoming Halp to the Atlassian Stack: Streamline and Transform your Service Desk

Welcoming Halp to the Atlassian Stack: Streamline and Transform your Service Desk

Halp, the newest addition to the Atlassian family, is fundamentally changing the way teams work. Halp is a conversational ticketing solution that allows teams to turn any Slack message into a ticket that is then triaged to a private internal team channel. Tickets are then assigned, prioritized, managed, tracked, and reported on from Slack. Support, IT, Security, Legal and Finance teams can all conduct critical business without context switching to another piece of software.

Join Fletcher Richman, CEO at Halp, and Matthijs van Leeuwen, Solutions Engineer at Cprime, as we explore Halp and discuss:

  • What is Halp; What challenges will it help you solve
  • How Halp helps you automate your Atlassian Stack, power Jira Service Desk and augment with Slack
  • How to streamline operations with easily customizable settings to meet your teams’ needs
  • How you can improve customer experience, solve tickets faster and optimize reporting quality and accuracy
Watch the Webinar on Demand

Related Resources

Taking Your Platform Strategy to the Cloud: Smart Steps for Migrations
Taking Your Platform Strategy to the Cloud: Smart Steps for Migrations

In this session recorded from Aperture 2020, Pavel Fomin, Director of Cloud Migrations, demystifies cloud…

Is Your Daily Scrum Dysfunctional?
Is Your Daily Scrum Dysfunctional?

The 15-Minute Daily planning event was made popular by Scrum but has this degenerated into…

Some of the images used were designed by freepik.com