Jira Service Management Templates
Launch ITSM in under 1 month with a JSM template designed by Cprime
Deliver the core of your ITSM strategy using Cprime Jira Service Management templates
and scale the proven framework with custom workflows when your team is ready
Cut your response time with preconfigured JSM templates and focus your team’s effort on the issues that make the most difference to your users
Implement the JSM Foundation for a fraction of the cost, transform your IT service management strategy and start building unique workflows on top of it
Incorporate Agile into ITSM workflows for flexible business value, and bring DevOps closer to development and product teams
Gear up your Jira Service Management launch
Our ITSM and ITIL implementation specialists have packed their best practices into a lightweight yet solid JSM foundation.
- Configurations and automations for common use cases
- Process guidelines for standing up or maturing ITSM processes
- Automations to reduce agent and developer manual work
- Monitoring and alerting standards
- Use cases for partnerships including Device 42, Slack, SNOW, custom integrations, automation, and more
- Training and enablement for admins and end-users
Start small. Build robust. Scale.
We’ve developed three solutions to meet you where you are.
Choose the scope that will lay a sufficient ITSM foundation for your team to build upon. We’ll help you customize and configure the templates and automations to match your unique needs and expectations.
Quick time to value for you and your customers
Automation that helps you prioritize and focus on resolving critical service requests
Improved collaboration across various service and development teams
Comfortable tracking and measuring service performance and quality against KPIs & SLAs
Greater cost efficiency and shorter implementation time frames with a preconfigured solution template
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