ESM Webinar Series Part 3 | Putting it All Together: Service Management for HR, Finance, Marketing, and More

Enterprise Service Management (ESM) is an optimized combination of the right software solution, well-thought-out processes and workflows, and customized automation that effectively supports a customer-centric approach to each service an internal business unit undertakes.

In this three-part webinar series, we will be focusing on those building blocks to provide a well-rounded understanding of ESM and how it can effectively uplevel your internal and external customer service processes.

In Part Three, Putting it All Together: ESM for HR, Finance, Marketing, and More, you will learn:

• How an ESM implementation looks in each of the major business units
• Why ESM can and should permeate the whole organization… eventually
• Examples of successful implementations you can use as models for your own

Speakers:

	Sneha Crews Managing Director for Solutions Engineering, Cprime
	Eric Rodstein Senior Solutions Engineer, Cprime