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Atlassian Platinum Solution Partner Enterprise


Buy Hours of Technical Support from our Experts

As an Atlassian Enterprise Premier Partner, hours with our experts expand your organizational capabilities by providing ongoing Atlassian services and support on an ongoing basis.

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Why you need it

Ease challenges of maintaining and managing Atlassian technology stack by leveraging our expertise.
We provide the expertise you need (no more, no less) to maintain your system to best practice standards.

How it works

Once an Atlassian consulting product is purchased at your preferred cadence, a Cprime Solutions Engineer will contact you via your preferred contact method within two business days to schedule a first-hour-free session. This session will validate the product and cadence matches your business needs, that meaningful progress is achievable, and we will collaborate to establish the cadence and operating model between you and your Cprime consultant. This cadence is recurring weekly, and your credit card will be charged weekly until you cancel. You can cancel anytime after the first week. Get your first hour free!

EXPERT HOURS: Areas of Focus

Migration Feasibility Analysis

Whether you're looking to migrate data from another software solution into Atlassian's platform of products, you're in the middle of a go-to-cloud initiative and exploring a migration from Atlassian's on-prem offerings to Atlassian Cloud or a managed hosting ("cloud-to-you") solution, or if you're looking to consolidate or federate instances, Cprime migration engineers can help analyze your environment, identify blockers and challenges, and generate a roadmap to achieve your data migration goals.
From: $300.00 per week
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Automation & Integration

If you're struggling with manual processes or sharing/syncing information between your technology platforms, Cprime scripting developers or add-on configuration experts can roll up their sleeves and help. Though our official motto is "Power Scripts Can Do That"™, we approach automation and integration with a "right tool, right job" mindset. We can make recommendations and execute your trickiest automation and integration requirements wherever the Atlassian ecosystem is involved.
From: $300.00 per week
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Healthcheck & Non-Critical Troubleshooting

Is Jira or Confluence feeling sluggish recently? Think you might have some security issues with your hosting environment or your application permissions? Are your custom fields out of control? Think you might be overpaying for a multitude of add-ons that perform similar functions? Looking to embrace one consistent project template across multiple teams? Cprime functional and technical administrators can peek under the hood and offer recommendations to make or keep your Atlassian applications snappy and secure.
From: $300.00 per week
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Ask an Expert (Technical Support)

From agile reporting to incident management; from application upgrade playbooks to selecting best-in-breed marketplace apps; from demos and trade studies to internal selling, from requirements discovery to ongoing governance (and everything in between), a Cprime Solutions Engineer can be (or augment) your Atlassian center of excellence.
From: $300.00 per week
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Not the expertise you’re looking for? Let’s talk