- Cut support costs
- Build customer trust
- Showcase reliability
StatusPage benefits the whole organization
When servers are on fire, your team needs to be focused on fixing the issue at hand – not responding to an endless amount of internal emails. With StatusPage, your Dev and Operations teams can communicate efficiently and effectively, giving you the space needed to resolve incidents.
Downtime doesn’t have to be a support nightmare. Our customers have seen dramatic reductions in support tickets after launching their status pages. Point customers to your new status page a few times and they’ll learn to both check the status page and subscribe to proactive notifications instead of contacting support.
StatusPage isn’t just for your customers, it’s for your employees too! Hundreds of companies are using StatusPage internally to communicate around IT and third party cloud services. With the JIRA Service Desk integration, IT Managers are saving hours per week by embedding IT incidents directly on internal help desks.