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Atlassian Jira Service Desk: Smart, Powerful and Collaborative Service Desk for the Agile Enterprise
WebinarAtlassian Jira Service Desk: Smart, Powerful and Collaborative Service Desk for the Agile Enterprise

The way originations engage their end-users not only provides a way to excel and deliver consistent value but also represents…

5 Key Areas to Establish Jira Governance
Webinar5 Key Areas to Establish Jira Governance

Throughout our extensive Agile and Atlassian Technology implementation experience, we have identified common team, program and portfolio technology and process…

JIRA System Admin Preview
WebinarJIRA System Admin Preview

In this webinar, we will provide a synopsis and preview of our most popular course, JIRA System Admin. cPrime has…

The Ugly Truth About Scaling
WebinarThe Ugly Truth About Scaling

This webinar, presented by cPrime and Agile Craft will highlight some of the "real" struggles faced when it comes to…

Leveraging Atlassian to Craft the Best Products – Turning Product Management Theory Into Practice
WebinarLeveraging Atlassian to Craft the Best Products – Turning Product Management Theory Into Practice

Leveraging Atlassian to Craft the Best Products – Turning Product Management Theory Into Practice

How to Customize, Automate and Expand the Power of JIRA with Power Scripts
WebinarHow to Customize, Automate and Expand the Power of JIRA with Power Scripts

Power Scripts for JIRA is the Swiss Army Knife of plugins for automating, customizing, and expanding the power of JIRA.…

Focus on JIRA – Let AWS Manage the Rest
WebinarFocus on JIRA – Let AWS Manage the Rest

In this presentation we will address some of the challenges with managing and administrating Jira at scale, and best practices…

What is Jira? Frequently Asked Questions
Tool/TemplateWhat is Jira? Frequently Asked Questions

Jira is a flexible issue tracking tool that helps teams plan, manage, and report on their work. There are different…

Implementing SAFe in Jira
WebinarImplementing SAFe in Jira

Here is a quick overview of our approach for implementing SAFe in Jira. cPrime’s Jira SAFe product blends Atlassian’s ALM…

Optimize Portfolio Performance with Agile Techniques & Jira – Part 2
WebinarOptimize Portfolio Performance with Agile Techniques & Jira – Part 2

Some organizations spend months or even years attempting to create a workable portfolio management solution – often with little success.…

Scaling on Atlassian: Avoiding the 5 Top Pitfalls when Migrating from a Legacy System
WebinarScaling on Atlassian: Avoiding the 5 Top Pitfalls when Migrating from a Legacy System

New emerging platforms and technologies like “Atlassian” have caused us to revisit the many different software vendors that provide short…

Jira Integration Boosts Productivity and Scalability Across Enterprise Software
Case StudyJira Integration Boosts Productivity and Scalability Across Enterprise Software

Software company sees immediate improvement in productivity, collaboration and cost savings after integrating CRM and ALM tools Jira and Salesforce.…

Migration Questionnaire
Tool/TemplateMigration Questionnaire

Are you looking to take on a software migration? You definitely came to the right place. Here is a sample…

Scaling Agile with Atlassian and SAFe®
WhitepaperScaling Agile with Atlassian and SAFe®

Together, with Atlassian, we are proud to release the “Scaling Agile with Atlassian and SAFe®” white paper This solution provides…

Optimized Customer Service migrating from ServiceNow to Jira Service Desk
Case StudyOptimized Customer Service migrating from ServiceNow to Jira Service Desk

Learn how this Government Agency reduced IT costs, improved the quality of service to customers and created sustainable best practices…

Tips to make a lean, mean ITSM machine with Atlassian
WhitepaperTips to make a lean, mean ITSM machine with Atlassian

The ITSM mindset is shifting. In response, IT teams are switching to leaner, more agile approaches that value ease of…

Splunk’ing JIRA for Deep Insights Into Application, Database, and Server Health Trends
WebinarSplunk’ing JIRA for Deep Insights Into Application, Database, and Server Health Trends

We will discuss many common performance problems that he has experienced over the years as a Jira administrator, which inspired…

Case Study: Jira Service Desk Implementation at The Trade Desk
Case StudyCase Study: Jira Service Desk Implementation at The Trade Desk

At a Glance Industry: Online advertising technology Employees: 700+ Highlights of Engagement: A successful implementation of JIRA Service Desk dramatically…