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Artificial Intelligence

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Agile

From Agile and Digital Transformation to AI Transformation: The Natural Evolution

In Technological Revolutions and Financial Capital, Carlota Perez plots the evolution of societal, industrial, and economic capital based on technological…

Artificial Intelligence

Architecting the Intelligent Enterprise: The Launch of a Catalyst for Real AI Transformation

AI is changing the game at every level of enterprise performance: how decisions are made, how work flows, and how…

Artificial Intelligence

Solution in Action: Platform Engineering Evolved with AI

With orchestrated AI agents managing tasks and communication behind the scenes, you can eliminate context switching and stay fully focused…

Artificial Intelligence

Press Release: Cprime Launches AI Center of Excellence to Accelerate Enterprise AI Transformation

CARY, NC – April 30, 2025 — Cprime, a global leader in enterprise transformation through intelligent orchestration, today announced the…

Artificial Intelligence

The Product Owner’s Guide to AI Features—Balancing Innovation with Value Delivery

AI is changing the game. But it doesn’t rewrite the rules of product leadership. The opportunity lies in choosing where…

Artificial Intelligence

Enhancing Customer Loyalty With AI-Powered Personalization

Customer experience used to be about delivering the right message to the right segment. AI-native enterprises are building something far…

Artificial Intelligence

6 Ways to Improve Customer Experience with AI-Powered Insights

Every enterprise knows the stakes. Customer experience defines long-term growth, brand trust, and competitive positioning. The focus has shifted from…

Artificial Intelligence

Building Resilient Enterprises with AI-Powered Adaptation

Enterprise resilience now advances through responsiveness, not recovery. As economic volatility, AI-native competitors, and persistent supply chain risks converge, traditional…

Artificial Intelligence

How AI Is Transforming Customer Service Automation

The next wave of competitive advantage is being shaped by how companies structure engagement through systems that anticipate, orchestrate, and…

Artificial Intelligence

Improving Customer Experience: How AI-Driven CX Fuels Revenue and Retention

Customer experience (CX) is the defining battleground for business success. Every interaction shapes perception, and every friction point is an…

Artificial Intelligence

Customer Experience Automation Just Won’t Cut It Anymore

Customer experience automation has optimized operations for years, improving efficiency and reducing costs. But automation alone is no longer enough.…

Artificial Intelligence

The Hidden Challenges of AI and What Successful Companies Do Differently

AI is supposed to be the game-changer, the ace up every enterprise’s sleeve. It promises to revolutionize industries, make businesses…