Skip to content
Moving from ServiceNow to Jira Service Desk: Why and How?

Atlassian

Moving from ServiceNow to Jira Service Desk: Why and How?

ServiceNow has been called “the Salesforce of IT”, and for good reason: It’s a solid solution for IT support management under the right conditions. But, there are some limitations that can arise for users outside...

Read Article >

Why Should You Consider Migrating from Salesforce to Jira Service Desk?

Atlassian

Why Should You Consider Migrating from Salesforce to Jira Service Desk?

Salesforce is one of the most powerful and popular CRM/Sales platforms in the world, and for very good reason: it’s an incredible solution for sales organizations, and it’s incredibly customizable. And, they’ve built a well-rounded...

Read Article >

Moving from Zendesk to Jira Service Desk: Why and How?

Atlassian

Moving from Zendesk to Jira Service Desk: Why and How?

If your organization is currently using Zendesk for internal and external customer service and request management, but you’re considering switching to Jira Service Desk, you’re not alone. While Zendesk is a great product, many companies...

Read Article >

Zendesk Pains and Challenges: Why we Decided to Jump Ship for Jira Service Desk

Atlassian

Zendesk Pains and Challenges: Why we Decided to Jump Ship for Jira Service Desk

A Day In The Life Of A Product Manager: As a Product Manager working on an enterprise application, I had giant challenges at different levels of the organization. On one hand, you had to balance...

Read Article >

Getting the Customer On-board – Streamlining Agile With the JIRA Service Desk Solution

Atlassian

Getting the Customer On-board – Streamlining Agile With the JIRA Service Desk Solution

One of the key tenets that makes successful Agile adoption so powerful is the role the customer plays in guiding a project\'s continual improvement. Ideally, every Agile team should be looking to feedback from outside...

Read Article >